Banks have been getting smaller and smaller, and now many are introducing "self-service" facilities. These are possible because of the introduction of ITMs (Interactive Teller Machines), which function as an ATM with direct video link to a remote teller. Bank customers (especially younger ones) are so accustomed now to transacting business by phone or on-line, it is believed most will actually prefer the convenience and efficiency of interactive banking.
First Bank's initial entry into this new approach is a "Micro Branch" opening mid December, 2019 at 7th and Washington in downtown St. Louis in the MX Building. The new branch consists essentially of a 24-hour, card-access customer vestibule with an ATM and ITM. There is a supporting small conference room and bathroom for use as a satellite bank office or for customer / banker scheduled meetings.
Paradigm Architects, LLC designed the branch and produced permit documents in the first couple of weeks of October. This is very much a fast-tracked design and construction project.
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